The Nielson Report Special Report: HR Data Systems Outsourcing, HR Data Offshoring, Data Confidentiality http://ezezine.com The following is an issue any company who is using an HR data/systems outsourcing solution needs to be very much aware of: Convergys Sued: Florida State Attorney General Charlie Crist is pursuing a “false-claims case” against Convergys Corp., according to the Miami Herald. The politically charged case stems from allegations by former Convergys employee Sam McDowell that the Cincinnati-based HR services company failed to safeguard confidential information about Florida state employees, such as Social Security numbers and medical records. The decision comes just weeks after McDowell filed court motions accusing Crist of “refusing to act on complaints about the company because Convergys contributed to Crist's campaign for the Florida governorship,” according to the Cincinnati Business Courier. Crist is one of two Republicans running to replace term-limited Florida Gov. Jeb Bush in a September primary. It is unclear how much money Convergys may have donated to Crist’s campaign. Convergys has run into a number of problems associated with the Florida contract. One former Convergys employee is doing prison time for stealing state worker identities, while five state workers are pursuing an identity-theft suit against Convergys. Also, a Convergys subcontractor is accused of allowing confidential information of up to 100,000 state workers to be shipped to India. Carl Nielson, CPBA, CPVA, CAIA Managing Principal The Nielson Group and SuccessDiscoveries Coaching Organizations and Individuals for Breakthrough Performance Hiring for fit strategies, team effectiveness, management coaching skills, individual coaching http://www.nielsongroup.com http://www.successdiscoveries.com The main thing is to keep the main thing the main thing. "A dream is just a dream. A goal is a dream with a plan and a deadline." Subscribe to our free monthly e-zine for managers and leaders at http://www.nielsongroup.com/newsletter/subscribe.shtml (972)346-2892 Mobile: (972) 824-2520 Fax: (775) 667-9320 "Its more important to look at what you want to have happen and then inquire into that rather than to spend time identifying cause for past failures." Carl Nielson "Change comes more from managing the journey than from announcing the destination." --William Bridges